Purpose-built solutions for enterprise.
Five production-grade AI and data platforms, delivered and operated by CloudZA. Built on AWS and shaped by the real constraints of enterprise operations.
Five solutions. One partner.
Smart Quality Assurance Tool
Real-time AI quality assurance for enterprise contact centres. Every call reviewed automatically, with transcription, scoring, compliance flags, and coaching moments surfaced before the next interaction.
Outbound Contact Centre
AI-driven outbound calling with dynamic scripting, real-time supervisor dashboards, and deep post-call analytics. Integrates with your existing CRM and telephony infrastructure with no rip-and-replace.
WhatsApp Business Suite: WhatsApp Team Inbox & Voice AI
A fully-managed WhatsApp channel: a shared team inbox, AI-assisted replies, and a voice AI that answers your WhatsApp calls. Hosted in South Africa, compliant by design.
Real-Time ETL Engine
Continuous Change Data Capture from MySQL or Aurora into Apache Iceberg on S3. Cuts data latency from 24-hour batch windows to minutes, with multi-region residency, Glue catalog, and QuickSight analytics.
Fraud Detection & Income Validation
AI-powered bank statement verification for credit origination. XGBoost fraud classifier plus a GenAI income validation pipeline on Amazon Bedrock, built data protection compliant with a private VPC and no public surface.
See what we've done in your industry.
Each solution is built to be configured around your operation. If you'd rather start from work we've already delivered in a world like yours, start here.
Talk to us about your use case.
Every CloudZA engagement starts with a discovery call, where we map your use case against a solution, scope a PoC, and give you a clear implementation path. No vendor pitch, no lock-in.