Purpose-built solutions for enterprise.
Five production-grade AI and data platforms, delivered and operated by CloudZA. Built on AWS and shaped by the real constraints of enterprise operations.
Five solutions. One partner.
SQAT
Real-time AI quality assurance for enterprise contact centres. Every call reviewed automatically — transcription, scoring, compliance flags, and coaching moments surfaced before the next interaction.
Outbound Contact Centre
AI-driven outbound calling with dynamic scripting, real-time supervisor dashboards, and deep post-call analytics. Integrates with your existing CRM and telephony infrastructure with no rip-and-replace.
WABA1 — WhatsApp Team Inbox & Voice AI
A fully-managed WhatsApp channel — a shared team inbox, AI-assisted replies, and a voice AI that answers your WhatsApp calls. Hosted in South Africa, compliant by design.
Real-Time ETL Engine
Continuous Change Data Capture from MySQL or Aurora into Apache Iceberg on S3. Cuts data latency from 24-hour batch windows to minutes — with multi-region residency, Glue catalog, and QuickSight analytics.
Fraud Detection & Income Validation
AI-powered bank statement verification for credit origination. XGBoost fraud classifier plus a GenAI income validation pipeline on Amazon Bedrock — data protection compliant, private VPC, no public surface.
Talk to us about your use case.
Every CloudZA engagement starts with a discovery call — we map your use case against a solution, scope a PoC, and give you a clear implementation path. No vendor pitch, no lock-in.